09-07-2021 05:18 PM
So i recently reset our google mini's and ever since the google mini only responds in the assistant voice of the account holder (me) as opposed to the individual voice chosen by my wife.
09-14-2021 04:05 PM
Hi Paul,
Thanks for your message. As you are asking a Google Assistant related question of voice recognition, I recommend you posting your question to the Google Assistant Help Community Forums. A specialist there should be able to look into this issue and help you.
Please let me know if you have any other questions or concerns, thanks.
09-14-2021 05:00 PM
I did ask over there, they sent me over here
09-20-2021 06:05 PM
Hi Paul,
Just wanted to check in. Has your issue been resolved or did the troubleshooting steps listed above not work? Please keep me updated, thank you!
09-21-2021 11:17 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-15-2021 08:46 AM - edited 09-15-2021 08:55 AM
Hi Paul,
Sorry that the team is making you go back and forth. However, as I stated earlier, this is a voice recognition issue. Voice recognition is controlled by Google Assistant and is not the actual device's issue.
If you'd like, you could try to do a reboot and Factory Data Reset on your Google Nest Mini. Please let me know if this resolves the issue or not.
I look forward to your response.