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Google nest 2nd generation won't turn on

SmithT1812
Community Member

We've been away for 3 weeks and unplugged our Google nest. Now it won't turn on, have tried different outlets and to reset it by holding the volume buttons at the same time and switching on at the same time. But won't turn on still. Rang Google support and couldn't help me at all. 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi SmithT1812,

 

I’m sorry to hear about what happened. Kindly share the case number you have with our support team. Also, are you still using the official power cord that came with your Google Nest Hub 2nd gen?


Regards,
Alex