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Google nest hub died. Shows only G

Mariabkw
Community Member

I was given a Google Nest Hub for Christmas of 2020.  Yesterday, it was playing a song and it just stopped.  It now displays only G.  I have tried pulling the plug and waiting (even overnight).  No change.  I have tried holding  the volume button.  No change.

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Mariabkw,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your device stuck on a G screen? Please let me know if you are still having any trouble from here, as the situation is not ideal. I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Mariabkw,

 

I wanted to check in and see if you are still in need of any help with the device being stuck? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Mariabkw,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Mariabkw,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake