Google nest hub

[msdhoni180]

My best hub is not working after I do reboot then also authentication is not successfully completed getting that message something went wrong. Google is playing with us. I hope they will fix the issue asap

[Princesss]

Hi msdhoni180,

Thanks for bringing this up. 

We're sorry to hear that you're experiencing this with your Google Nest Hub. After rebooting, do you remember changing anything on your network's settings? Aside from this Google Nest Hub, do you have other Google Nest speakers that also experiences the same thing?

Let's perform a complete reset first and see if this would make any changes on its behavior. Here's how: https://goo.gle/3x50Yl7

Keep me posted.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Gjohnsonmartin]

So irritating and definitely wrong. They have taken our money and are not providing good service. Straight passes me off. 🤬

[Muddi]

Hello Gjohnsonmartin,

Sorry to know that having issues with your Nest Hub. To confirm, have you tried the steps provided by @Princesss? Which specific Nest Hub do you have (1st,2nd gen,Hub Max)?

Cheers,

Muddi

[Muddi]

Hi folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi 

[Muddi]

Hey everyone,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi