09-09-2021 03:23 AM
My Google home mini 2nd gen keeps on unlinking Itself, and constantly says ‘please log in through the Google home app’. Apparently other have had similar issues but I don’t see any sign of a patch coming soon. What is going on
09-09-2021 08:02 AM
Hey Ryan, I had this once a while ago and if I remember correctly it was because I had swapped devices between rooms, and in the Home app, it was showing the same device in two different rooms. Once I untangled that I was able to reset up the device and poof no more log-in nag. See if that might be your issue -- in any event, it's usually somewhere on the user side of the equation as was the case for me.
09-10-2021 02:15 AM
Just tried that, as having the same issue, hopefully it will behave now.
09-11-2021 08:05 PM
Hey there,
Just wanted to make sure you weren't experiencing any further issues. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-12-2021 06:47 PM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary