11-22-2022 11:31 AM
Hi,
My Google nest mini frequently disconnects from the home. Even when it is connected, I have frequent issues where it stops playing music halfway through a song, for example, and then I cannot cast to the device again despite my phone saying it is casting.
I have tried:
Using different WiFi (I have dual band and have tried on 2.4g and 5g)
Factory reset
Removing device from home and reconnecting
None of these solve the issue for longer than a few days. I am able to use my other Google home devices without issue.
Please help!
11-28-2022 01:23 PM
Hey Alice2,
Thanks for the suggested steps, MikeClark!
Checking back in if you're still having trouble with your Google Nest Mini. Let us know by updating this thread so that we can help you further.
Best,
Alex
12-01-2022 02:06 PM
Hello there,
I wanted to follow up and see if you are still in need of any help. Let us know, we'd love to assist you further.
Thanks,
Alex
12-03-2022 06:26 PM
Hi there,
We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi