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Google nest mini made camera shutter noise and flashed at 6am

Hannah260200
Community Member
I woke up at 6am briefly and whilst I tried to go back to sleep my google home mini made a camera shutter noise and flashed as though it was taking a picture (I know it can’t actually do this). I was wondering if there was any explanation for this?
 

 

9 REPLIES 9

Ashepherdson
Platinum Product Expert
Platinum Product Expert

What flashed, the four lights under the fabric ?  That's really odd behaviour, I have never seen that before. 

I’d turned away from it so I couldn't actually see the Google nest, and where it physically came from. But it’s on my bedside table right next to my bed and was the only thing plugged in in my room. It had never done this before so it kind of freaked me out! 

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Ashepherdson for answering this thread.

 

Hello Hannah260200, just wanted to check in. Has this issue happened again? If you'd like, you can do a Factory Data Reset, as it will reset your Google Nest Mini to its default factory settings. This action will clear your data from the device and can't be undone.

 

I look forward to your response, thanks for your patience!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Please keep us updated, we're here to help!

Hi,

No it has not happened again. I will try and reset the device, thank you!

frances
Community Specialist
Community Specialist

Hi Hannah260200,

 

Thanks for the update! I hope we have resolved this issue! 

frances
Community Specialist
Community Specialist

Hi Hannah260200,

 

Just wanted to check in again, has the Factory Data Reset resolve this issue? I look forward to your response, thanks!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Hannah260200
Community Member
I woke up at 6am briefly and whilst I tried to go back to sleep my google home mini made a camera shutter noise and flashed as though it was taking a picture (I know it cant actually do this). I was wondering if there was any explanation for this?