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Google nest mini restarts at high volume

vladhunter27
Community Member

‎06-09-2024 12:04 PM

When the speaker reaches a loud volume it cuts out and resets, When it is connected to my android device via Bluetooth this issue does not occur. When the nest mini is connected via broadcast on my iPhone or computer it will cut out at around 7/10 of the volume.

I'm not sure why this issue is happening and i am unable to find a solution. I have tried rebooting and resetting it but this did not resolve the issue.

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tajennifer
Community Specialist
Community Specialist

‎06-12-2024 11:46 AM - edited ‎06-12-2024 11:47 AM

Hi vladhunter27,

 

Thanks for posting. I'm sorry to hear that you have this situation while you are connected via broadcast with your Google Nest Mini. But don't worry, I can help. To assist you more effectively, I'd appreciate some additional details:

 

  • In what specific situation is the broadcast option giving you this issue?
  • Are you having this problem with a particular app or service?

Once I have a better understanding of the situation, I can provide you with targeted troubleshooting steps.

 

In the meantime, here are a couple of general tips that might help:

 

  • Make sure all your Google Nest devices are connected to the same Wi-Fi network.
  • Restart your Google Nest Mini and the device you're casting from.

 

Please let me know if you have more questions, I'll be more than happy to help.

 

Best regards,

Jenny

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