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Google nest mini

InYaahead
Community Member

Hi,
i'm running google nest mini's on my home Wifi,
Also i'm using Phillips hue on the same network, now when i do voice command turning on the light it does the job.
But when my wife asks the mini to turn on the same light its stating that i can't find / there's 2 unlinked lights to the mini. Anyone knows how to deal with this?

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hi InYaahead,

 

Thanks for visiting the Community.

 

I understand how it feels when something is not working properly on your Google Nest Mini - we'd love to help. A few questions: when did the issue start? Is her account and voice linked to your device? 

 

Let's go ahead and do a sequential reboot by disconnecting your Nest Mini and router from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals. These steps will help us refresh the settings on your device.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey InYaahead,

 

Checking in, did the troubleshooting steps shared help?
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hello nYaahead,

 

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi