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Google nest not connecting

Romykassab
Community Member

Hello,

I’m not able to reconnect my nest to a new wifi… I followed the steps on youtube went to device settings and tried to forget the wifi but it’s not working! Please help

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

 

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the bottom, tap Devices > + Add > New device.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

 

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your speaker or display should then automatically connect to the Wi-Fi.