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Google nest not displaying photos

K777
Community Member

When I first set up google nest my google photos were being shown. Now it only shows the art gallery. When trying to change to photo albums it states “looks like you don’t have any photos”. Everything else works fine. I can display my google photos on chromecast fine.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there K777,

I'm real sorry about the late response, thank you for your patience! Were you able to figure out that Google Photos issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What version of Google Home do you have?
  • What version of iOS do you have?
  • Is your Nest Hub Max up-to-date on it's firmware?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from K777, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran