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Google nest speaker sound phasing. Some times feels like it’s underwater

arthurrO
Community Member

Hello, i’ve been having this issue for a couple days now and it is very annoying. Sometimes, while the device is playing music, the sound gets muffled, and sounds like underwater or something, but then goes back to normal, and so over. I think that this have been happening since a power outage, i read a similar post that mentioned this same issue but i can’t get it fixed, i restored from factory, unplugged for a couple hours, and nothing, please help.

2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hello arthurrO,

 

Thanks for reaching out to Google Nest Community.

 

We're sorry to hear about this experience. Since you've already tried to perform a series of steps, could you send us a short video clip of it while playing music? We'd love to know more of it so we can check your warranty options.

 

Looking forward to your response.

 

Best,

Princess

CO42
Community Member

I would love to send you a short video - give me the address!
Also this problem usually is worse with certain apps, Pandora sounds worse than Youtube, for example.
If you want to blame the wifi, I have Google Fiber, so I'll just leave you with that!