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Google speakers will not play radio stations as normally requested.

dmtraynor
Community Member

Google speakers will not play radio stations as requested. Factory resets do not resolve this issue ???

1 Recommended Answer

as off now this issue appears to have been resolved in the UK 👍

View Recommended Answer in original post

7 REPLIES 7

as off now this issue appears to have been resolved in the UK 👍

No it hasn't. Nothing working 

mbernste
Community Member

I just got off the phone with Google (yes, seriously).  They know about the issue and are working on it.  They don't have an estimated timeframe.  The good news is that it's not you.  The bad news is that it's them.

See this link, Google sucks right now for all things "radio", "music", "SiriusXM", and some "Spotify" too.

 

https://support.google.com/assistant/thread/210746628?hl=en

abarshall
Community Member

I had Google tech support on the phone for ages yesterday. Tried everything, then after doing a Factory Reset my Google Nest Smart Home Speaker is now playing all BBC radio, but not from the Sounds app, and LBC and all Global Media stations are working again.
Great customer support team at Google

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Sorry for the delays. Thanks to @MplsCustomer, for sharing the link. Also, I appreciate your feedback @abarshall. I'm happy to hear that your issue is now resolved. 

 

I can confirm that the issue on playing radio and BBC stations on the Google Home/Nest devices is now resolved. Please feel free to update the thread, otherwise, I'll close this after 24 hours and mark the thread as resolved.

 

Cheers,

Muddi