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Google worst customer service ever! Bye Google Hello Alexa!

DwayneAwe90
Community Member

Calling Google is a complete waste of time I was on the phone for 2 hours getting passed around to every department and when asked to speak to a supervisor I was told they would call me back in an hour and it’s been 3 hours since Horrible customer service good bye Google Hello Alexa  

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey DwayneAwe90,

 

Thanks for bringing this up, and I'm sorry you had such an unpleasant experience with our customer support. Your feedback is highly appreciated and this will help us to make our product and services even better.  Moving forward, could you give us the case ID so we can further check the issue?

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey DwayneAwe90,

 

I haven't heard from you in a while. Let us know if we can help you with anything else, and the community will be glad to assist you.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey DwayneAwe90,

 

I haven’t heard back, so I’ll go ahead and lock this thread now due to inactivity.

 

If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Cheers,

Muddi