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HUB MAX/CAMERA RECORDINGS

agpthng
Community Member

Yesterday, I subscribed to the Nest Aware for recordings on our Hub Max.  I'm not getting anything when I view total history.  Is there something else I have to do?  I have it set up in Nest aware, but under my Home app, camera, there are no events and there should be a ton.

5 REPLIES 5

Cathal_S
Bronze
Bronze

Hi there,

You can see your camera events from the Google Home app > tap on the icon bottom right of the screen.

Or using the Nest app with this camera.

Nest app:

https://play.google.com/store/apps/details?id=com.nest.android 

 

Regards,
Cathal

Jake
Community Specialist
Community Specialist

Hey agpthng,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

 

Thank you so much Cathal_S for the helpful reply.

Best regards,
Jake

agpthng
Community Member

When I'm in the Google Home, viewing the camera, I go to the 3 dots top right and go to view full history and there is nothing.

Jake
Community Specialist
Community Specialist

Hey agpthng,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey agpthng,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake