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Has anyone had their Google Nest Hub stop working

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Lisa Marugg 

 

Hub stopped working
 
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Lisa Marugg,

 

Thanks for your message. I am sorry to hear that your Google Nest Hub has stopped working. That is a very frustrating issue and I would be more than happy to help look find a solution. First, I have some questions to get a better understanding of the situation.

  • What is happening? Do you have some more details?
  • Is the device powering on? Do you see anything on the screen?
  • Have you tried any troubleshooting steps? If so, what have you attempted so far?

I appreciate your patience and look forward to your response. Thanks.

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any new questions or concerns, feel free to start a new thread and we'll be happy to help.