Have Google Speakers had the assistant replaced with a dead frog?

[Pete398398]

I have a range of Google Assistant speakers which I used to love. Over the last year or so they have become thick as castle walls and all they ever say is "sorry there is a glitch" "sorry there is problem" sorry I did not understand" etc. I thought it might be as I had older Google Homes so I've bought the new nest upgrades and still utterly useless. I ask to turn a downstairs light on and it turns an upstairs TV on etc. Anyone actually able to use these things anymore as I'm about to bin the lot and get Alexa. 

[Juni]

Hi Pete398398,

We hear you — we can understand why you feel that way. We'll work together to identify the cause of the problem and find a solution. What is the distance between your Google Nest speakers and your Wi-Fi router? What troubleshooting steps have you taken so far? Try to check the history of your Google Assistant and see if it heard you correctly. Check out the steps below:

1. Open the Google Home app .
2. At the top right, tap your account.
3. Tap My Activity .

Regards,

Juni

[Pete398398]

I've chucked them all away, I have been messing about with them for months. Assistant only works on my Pixel 8 Pro now so I've bought Alexa which works like Google used to. 

[Juni]

Hi there,

We're sad to see you go. We'll definitely take this as feedback, and we'll ensure that we learn from it to be able to deliver a better experience in the future.
 

Best,

Juni