Hegoogle home not playing anything but says it is

[Konaduval]

Just I didn't know where it stopped playing Spotify and when I checked the Google home app to check its status it says that it is then I click stop casting then I told her to play a song and then it just wouldn't play it and said it was casting on the Google home app I tried rebooting it I have tried resetting my phone I unplugged it and plugged it back in nothing

Plan: premium

Device: Google home mini (1st gen)

[sarahtindall82]

Hi Konaduval, 

Have you checked to make sure you have the latest version of Spotify downloaded? If yes, open the Spotify app on your phone and start playing something. After selecting a song tap the speaker icon, its in the bottom corner of your screen. A list of device options should appear and you just select the speaker you want to cast to, make sure that your phone and the speaker are connected to the same WIFI network or are paired via Bluetooth. You should hear your music playing from your selected speaker. 

Let me know if this fixes your issue.

[Princesss]

Hey everyone, 

Thanks for visiting the Community.

I appreciate your help on this, @sarahtindall82. That's so helpful!

@Konaduval, were you able to try the steps suggested above? You may also try to unlink your Spotify account and link it back to see if this would fix the issue. Here's how:

1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Tap your account.

Verify that the Google Account shown is the one linked to your Google device. If correct, tap to close the account window. To switch accounts, tap the triangle next to the Google Account, then tap another account or Add another account.

1. Tap to close the account window
2. Tap Settings .
3. Under "Services," tap Music.
4. To choose your default service, tap the music service you'd like to use. Assistant will use this service when you say “Hey Google, play music.”
   If your music service isn't listed, make sure you've download the app and signed in.
5. Under More music services, you can link and unlink other available services. Tap a service to link or unlink it.

Note: For all services, speakers and displays currently support a single account per streaming service.

Let me know how it goes.

Best,

Princess