01-28-2023 08:39 AM
Our sirius subscription is now under another name, so how can our nest mini find it?
Nest mini says the trial subscription has ended, but we HAVE a sirius subscription. TIA
02-01-2023 04:04 PM
Hi Mayo13,
That certainly hasn't been easy for you ― let's check it out. If you don't mind me asking, have you transferred the Sirius subscription to someone that you know? Have you already contacted Sirius about our subscription? If you're not able to play radio under Sirius XM using your Nest Mini, have you tried other devices like your phone? May I also know from what country you are at right now?
It would help a lot if you could do a sequential reboot first:
To link your radio services, follow the steps below:
Verify that the Google Account shown is the one linked to your Nest speaker or display. To switch accounts, tap another account or Add another account.
Note: You can only link one account per streaming service to your speaker or display.
Learn more about how to listen to radio on your speaker or display.
Best,
Dan
02-04-2023 04:12 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
02-05-2023 04:15 PM
Hi Mayo13,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan