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Help my nest mini find my Sirius subscription.

Mayo13
Community Member

Our sirius subscription is now under another name, so how can our nest mini find it?

Nest mini says the trial subscription has ended, but we HAVE a sirius subscription.  TIA

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Mayo13,

 

That certainly hasn't been easy for you ― let's check it out. If you don't mind me asking, have you transferred the Sirius subscription to someone that you know? Have you already contacted Sirius about our subscription? If you're not able to play radio under Sirius XM using your Nest Mini, have you tried other devices like your phone? May I also know from what country you are at right now?

 

It would help a lot if you could do a sequential reboot first:

 

  1. Unplug the power cord of your router followed by your Nest speakers. 
  2. Plug them back in after 3 minutes tops. 
  3. Restarting your phone might also help.
  4. Check if the behavior is the same.
     

To link your radio services, follow the steps below:

 

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
  2. Open the Google Home app.
  3. At the top right, tap your account.

Verify that the Google Account shown is the one linked to your Nest speaker or display. To switch accounts, tap another account or Add another account.

  1. Go back to the home screen.
  2. Tap Media .
  3. Under "Manage your system," tap Radio.
  4. Tap a radio service.
  5. To connect your account, tap Ok, then sign in or sign up for the service and follow the in-app steps.
    • To unlink an account, tap Unlink > Unlink account.

Note: You can only link one account per streaming service to your speaker or display.

 

Learn more about how to listen to radio on your speaker or display.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi Mayo13,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan