Thanks for posting, and apologies for the delayed response. Could you help us verify which specific Nest device or Google product are you referring to? Please tell us more details about your concern so we can help you properly.
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.