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Nest Hub Max disconnecting from Wifi constantly.

AndroidC1011
Community Member

I've rebooted router, the hub max, sent feedback and it keeps disconnecting. And the biggest issues is it isn't reconnecting on its own! I have to unplug it and plug it back in to restart for it to reconnect to the wifi. For the price this thing cost that seems like a bad deal.  I'll also add that all my other devices are connected to the wifi with no issues. 

8 REPLIES 8

Jimmy_J
Community Member

sorry you have to deal with this. my hub max (not a cheap device) has a blurred screen and google basically told me to buy a new one. are you in the return window or warranty period?  I would send it back if you can and go with an Amazon 15. it does soooo much more and is much cheaper than the google paper weight.

Thanks for the info Jimmy! I returned my hub and got the Echo Show 15 and LOVE IT! 

Shanetta
Community Member

I am having the  same issue for the past month now.

Please help!

I ended up returning my hub. 

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Does anyone still need help here? Feel free to update the thread, and we're the Community will be happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey AndroidC1011,

 

We're sad to see you go. We hope we can make it up to you in the future. Send us a message if you change your mind.

 

@Jimmy_J: We deeply appreciate you sharing your thoughts and experiences, and we'll take it as feedback.

 

@Shanetta: Do you still need help with your device? Let us know by updating the thread, and we're glad to further assist you.

 

Cheers,

Muddi