Google Home group not working

[Mello-Brazil]

I have a Google home group set up but suddenly one chrome cast built in device stopped casting along side the group and I can’t make it go back to group casting again. It works separately but never together. Either the one speaker or the rest of the group  
the devices I have on the group are:

sony SRS x88 (not working with the group)

4 other Google speakers. 
please help me. 

[reneema1987]

Following because I have just made a group including my kids hub and TVs but my Spotify won’t play on it - will only play on the hub out of the group 😫

[Hummelbummler]

I have exactly the same problem. Had set up a group with my SRS X88 in the past and now it doesnt work any more. Ist is also not possible to start playing music via e.g. YouTube Music on the SRS X88 and then add another Box to thus stream by using the Google Home App (Media). Would be great of this problem can be solved.

[Dan_A]

Hi folks,

We're sorry to hear that you're having concerns with your speaker group and we're here to shed some light and help you the way we can. 

Most Google Nest speaker, display, and Chromecast devices should receive an over-the-air update to allow those devices to continue to function in speaker groups. Refer to the Cast firmware versions below for the minimum versions:

• Nest Mini, Nest Audio, Nest Wifi Point > 1.56x
• Chromecast Audio, Chromecast (2018), Chromecast Ultra, Nest Hub (1st gen), Nest Hub (2nd gen), Nest Hub Max, Google Home, Google Home Mini, Google Home Max > 1.54x
• Speaker groups containing non-Google speakers or Cast-based devices may not work properly in speaker groups if they don’t receive a software update. You may notice that those devices don’t play audio in a speaker group. Third-party Cast devices like soundbars with Chromecast built-in will need to be updated to Cast firmware 1.52.272222 and above.

Note: Not all device models will receive software updates. As a result, they may no longer work in speaker groups and will need the Device Utility app to complete each setup.

Refer to the Find your device's firmware version help center article for how to find a device’s firmware version using the Google Home app.

Hope this helps.

Kind regards,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Hummelbummler]

Hi Dan_A,

I looked for the version number of Chromcast built-in shown in the Sony Music Center App. It says 1.36.14853. So I guess this is the problem. But how can I fix this issue? 

Thank you for your help!

Andreas 

[Dan_A]

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan