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Hey Google find my phone stopped working...again

ThatMatMik
Community Member

Within the last month asking Google Assistant to find my phone results in assistant responding "I can't find any more cell phones linked to your account."

What am I missing?  

I've changed nothing.

 

I've rebooted. I've checked on my account settings. I've checked assistant settings. Voice match works fine. Making calls works fine.

 

 

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi ThatMatMik,

 

Thanks for posting and sorry to hear about this situation. But no worries, help is here! It seems that your Nest Hub lost connection with your phone. Please try performing a factory reset on your device, here you have the steps to follow Factory reset Google Nest or Home speakers or displays. After done, link your phone with your Hub again. 

 

Let me know how that works.

 

Regards,

Axel.