History on Nest hub

[Naeasha]

For some reason my history doesn’t show anymore on my nest hub. It worked before but since I moved a month again it doesn’t work. I can see live feed but when I check history it says no event. Help please.

[tajennifer]

Hi Naeasha,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the video history not showing on your Google Nest Hub as it used to. But don't worry; help is here. I just need to ask for some information to provide the best solution:

• Is the missing event history from the Nest Hub's built-in camera or from an external camera connected to your display?

• Have you seen any specific error code when you try to check the history?

• Do you have a Nest Aware or Google Premium subscription?

• Have you already tried any troubleshooting steps?

Please keep me posted.

Best Regards,

Jenny