01-07-2023 04:51 AM
Not sure if it is a new update or not but my home controls section on my Nest Hubs now don't have the cameras tile. I can scroll to the right to select a camera and/or use the arrows to go thru my cameras to select the camera I want to view, but can I either turn the cameras tile back on and/or customize my home control tiles?
01-11-2023 12:06 PM
Same here!
01-13-2023 03:44 PM
Same! It started around the same time.
01-15-2023 05:42 PM
Hey MS55,
Thanks for visiting the Community.
Sorry to know about your experience with your Google Nest display. Let's try to get to the bottom of this. A few questions: which Nest Hub display do you have (1st, 2nd gen, Hub Max)? What is the current firmware and system version of your device?
Follow the steps below to check the firmware version of your device:
For Nest Hub (1st gen) and Nest Hub Max
Also, it would help a lot if you could share a photo of what's happening with your Nest Hub.
Looking forward to your response.
Cheers,
Muddi
01-18-2023 05:10 PM
What’s the next step? I have Fucshia version
01-17-2023 06:43 AM
Yes!! This has been so frustrating as I use Hubs and Nest cams as baby monitors. It started a few weeks ago on my 2nd gen hubs, and now my first gen ones as well. Very cumbersome to go through all of the rooms to find the applicable camera.
01-22-2023 10:58 PM
Hey folks,
Thanks for updating the thread. Could you provide the specific firmware version together with the cast version of your devices?
Cheers,
Muddi
01-23-2023 06:36 AM
For 2nd gen hubs:
Software version - 47.9.4.447810048
Chromecast firmware - 1.56.324896
For 1st gen hub:
Fuschia Version - 8.20220713.2.194059
Software version - 49.57.36.477782712
Chromecast Firmware - 1.63.324740
01-23-2023 07:33 AM
1st Gen
System firmware version: 9.20221010.3.176
Cast firmware: 1.67.330920
2nd Gen
System firmware version: 324896
Cast firmware: 1.56.324896
01-23-2023 09:04 PM
Hi everyone,
Thanks for all the details you've shared. Have you already tried performing a complete reset to your Google Nest displays? If not, let's try that and see if this would make any changes.
Lastly, could you please provide any photo showing the tile on the display so we can investigate further.
Keep us posted.
Best,
Princess
01-26-2023 09:31 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
01-27-2023 10:27 PM
Hi there,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess