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Home Max random reboots

AlbieTheCat
Community Member

My max speaker randomly reboots sometimes a few times a day

Currently Firmware 275994

 

I have factory reset it and confirmed power cable is firm both on the wall and back of device. 

This has been happening for a couple of months.

2 REPLIES 2

Alex_S
Community Specialist
Community Specialist

Hi AlbieTheCat,
 

Thanks for reaching out and I'm sorry to hear about the trouble you’re having with your Google Home Max device. We'd like to take a deeper look into this. Kindly fill out this form and let us know once you're done.


Regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hi there,
 

We got your form—thanks for filling it out. Our team will reach out to you via email anytime soon. Please let me know if I can help you with anything else.


Best,
Alex