Home display suddenly stopped workkng

[Ianmkent]

My google home display is about a year old. The it has suddenly stopped displaying anything other than a blank screen. I will never buy a google prodct again. 

[Muddi]

Hey Ianmkent,

Sorry to hear about your Google Nest Hub, but thanks for bringing this up. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

Looking forward to your response.

Cheers,

Muddi

[Ianmkent]

Thank you I have now filled in a form. But, I am very shocked at how slow the service is with Google. I had a problem with an amazon devise and it was resolved almost instantly. I will be sticking to amazon products in the future. 

[Muddi]

Hey Ianmkent,

Thanks for the update.

We appreciate your feedback, and we're sorry to hear about your experience. Rest assured that this will be forwarded to the team to help us improve our services. Moving forward, your replacement has been processed already on case ID: 0-4940000032537. Please check your inbox for more information about the replacement.

Feel free to reply to this thread if you have additional questions.

Cheers,

Muddi

[Muddi]

Hey Ianmkent,

I just want to confirm if you were able to receive the email that was sent to you? Please let us know if you have further questions about your replacement and we'll be happy to answer it for you.

Regards,

Muddi

[Muddi]

Hey Ianmkent,

I'll lock this thread now as the issue is resolved. Feel free to open a new one if you happen to encounter some issues or if you have more questions in the future.

Cheers,

Muddi