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Home mini 2nd gen has no power

Ajarvis
Community Member

Hello, my nest home mini 2nd gen stopped working.  There are no lights on and seems to have no power. I've read other threads and tried the plug it in 11 times and still nothing.  

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hello Ajarvis,

 

Thank you for reaching out. I appreciate you taking the time to try a variety of troubleshooting steps.

 

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 4-4155000031817. 

Jake
Community Specialist
Community Specialist

Hey Ajarvis,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ajarvis,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake