08-31-2021 08:58 AM
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09-10-2021 10:46 AM
Hi GEliz 67,
Thanks for reaching out. That is definitely odd to have your device give you news from another country. I understand your concern and would be more than happy to help find a solution to this issue. First, I have some questions.
Just a friendly reminder, here are the steps to change the home address of your devices
Note: When you change the home address, it will only affect the devices in the home you selected. You can edit or delete this address at any time.
I appreciate your patience and look forward to your response. Thanks!
09-13-2021 08:58 AM
Hello GEliz 67,
Just wanted to check in. Has your issue been resolved or are you still encountering this issue? Please let me know, I look forward to helping you.
09-15-2021 09:53 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.