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How to remove Pandora from music requests.

Droid_AtHome
Community Member

I have been playing music for years using the Google play service, as I have a Google family account. However now when I request a doing, album or any music, it will reply with Pandora cannot pay at this time. I've never used Pandora at home. 

If I tell the assistant to pay a song from the Google play music, it plays. But I have to add that to the end to make it play. 

I've checked my Google home music service providers and default is set to Google play music.

 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

HiDroid_AtHome,

 

Thanks for visiting the Community.

 

Could you please select "No Default Music" and after you select that, close the Home app and try these steps:

 

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. At the top right, tap your account.
  4. Verify that the Google Account shown is the one linked to your Nest speaker or display. To switch accounts, tap another account or Add another account.
  5. Go back to the home screen, and at the top left, tap Add Music.
  6. To choose your default service, tap the music service you'd like to use. Assistant will use this service when you say “Hey Google, play music.”
  7. To link functionality:
    1. For YouTube, your accounts are automatically linked when you link your Google Account to your speaker or display.
    2. For Spotify, Apple Music, Pandora, and others, you'll need to link your accounts.
      • To connect your account, tap a music service Link account sign in or sign up for the service and follow the in-app steps.
      • To unlink an account, tap Unlink Unlink account.

Let me know if these steps work.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Droid_AtHome,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess