03-29-2022 02:31 PM
How best to explain to my family/guests that when someone rings the wired Nest Doorbell, the Hub & Hub Max microphone controls are opposite from each other? On the Hub, the visitor hears your voice when this icon is on screen:
BUT, when using the Hub Max, the visitor can hear you when the icon below is showing on screen:
So, persons who have color deficient vision (color blind), or people looking at the icon itself must remember that on the Hub MAX the mic is ON when icon has a line through it- BUT, on the HUB the mic is ON when there is NO line through the icon. Is there a reason these devices are not the same?
05-19-2022 02:21 PM
Hey OldLad,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-24-2022 11:03 AM
Hey OldLad,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-26-2022 01:24 PM
Hey OldLad,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
05-27-2022 10:44 AM
Hey OldLad,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake