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Hubitat service linkage loop

Limebird
Community Member

Anyone use hubitat as their automation platform?

I cannot relink the hubitat system to my Google home. The linking process forms a loop, whereby half way through the process after authorizing the devices it sends me back to the beginning of the process and thereby never links. Any suggestions?

Also note that all my devices are listed with a triangle against them because the integration isn't currently linked. 

I've removed and readded the Google home app inside the hubitat server.

 

4 REPLIES 4

Azarco
Community Specialist
Community Specialist

Hey Limebird,

 

Thanks for reaching out — let me help you out.

 

A few questions:

 

  • What app are you using in controlling your Hubitat devices? 
  • Can you control them on the native app?
  • Was it working before?
  • Are you receiving any message when linking your Hubitat account to your Google Home app?

Give these steps a try:

 

  1. Uninstall and reinstall your Hubitat and Google Home app.
  2. Reboot your devices and router to refresh the connection.
  3. If the issue persists, try using a different mobile device to see if that helps.

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.


Regards,

Alex

Limebird
Community Member

Seems to be working better now.

I wwas using the native hubitat app and the Google home app. 

Did not recurve any error messages. Followed the published directions for relinking the Google and Hubitat systems. 

 

Azarco
Community Specialist
Community Specialist

Hi Limebird,

 

That's awesome! Great to hear everything is sorted out. Let us know if you have questions or concerns otherwise, I'll go ahead and lock this thread after 24 hours. Should that happen, feel free to start a new thread and the Community would be glad to assist you.

 

Cheers,

Alex