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I can't get the Temperature from Airthings-linked device. (Other data is showing,)

SmalDavid
Community Member

‎12-06-2024 05:23 AM

I wounder why I can't get the Temperature from Airthings-linked device on my Nest Hub.
Other data is showing, but not the temperature.
Temperature shows on Google Home, but not on Google Nest Hub.
I made a video: https://www.youtube.com/watch?v=VM-SD6yL73A

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GabrielaG
Community Specialist
Community Specialist

‎12-09-2024 03:41 PM

Hi ,

 

Thank you for reaching out to the community. I'm sorry to hear that you're having trouble getting the temperature from the Airthings-linked device on your Google Nest Hub, as shown in the video you provided. I will do my best to help you this time.

To get a better understanding of the situation, please help me out by answering the following questions:

  • When did the issue start?
  • Have you done some troubleshooting steps before? If so, can you list all of them?
  • Do you contact Airthings to consult about your temperature device?

I'll be waiting for your response; please let me know if you have any other details that could be useful. 

 

Regards,

Gabriela

 

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