I can’t unlink a device from Google home

[Trace55555]

I cannot remove Swann security cameras from Google Home. I’ve tried to unlink them- but it keeps saying “successfully linked!” There’s no option to remove device. Have restarted Google nest mini and router- but can’t get rid of the things!!

[Dan_A]

Hi Trace55555,

That's not the experience we want you to have but, let's check it out. Since you have already done a reboot on both your Nest Mini and your router, could you check if your Swann security cameras are working on its native app? What is the name of the app it's linked to? It would help a lot if you could unlink your smart cameras first from its native app.

Tell us how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake