I cannot connect my iPhone to the Google Home speaker

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Maria Amador 

Disconnecting the WiFi and reconnecting

[Rdianco]

Hi Maria Amador,

Thank you for reaching out. I understand your frustration of not being able to connect your iPhone to your Google Home speaker. I would be more than happy to help find a solution so that you can use both devices seamlessly. First, I have some questions:

• Do you have the Google Home App?
• Are you trying to connect via the Google Home App or Bluetooth?
• Is your device already set up? Or are you setting it up right now?
• Is your phone's WiFi setting on? 
• Is your phone and Google Home speaker on the same WiFi network?
• Which Google Home speaker do you have? (model name, generation number)
• Are you getting any error messages? What do they say?

I look forward to your response, thanks.

- From Frances (Community Specialist)

[gcarson]

1) I have Google Home App.

2) Connect via Bluetooth

3) Already set up

4) Wifi setting is on.

5) The phone and speaker is on the same network

6) Google Nest mini 2nd generation

7) No error messages

I was connected earlier but I erroneously deleted the Bluetooth connection and now I can't get it back. I tried to reset the speakers, but that didn't work. Thank you for your assistance.

[Jake]

Hey gcarson,

Thank you so much for reaching out and providing the information above. I wanted to reach out and see if you are still running into the issue. Please let me know, as I would be happy to review further and ensure the device is working properly.

Best regards,

Jake

[Jake]

Hey gcarson,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Jake]

Hey gcarson,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake