Can't connect to internet

[liteman]

I have a Nest Home Hub Max 9B01. This has worked well for the last year or so, however, this weekend, my router decided to commit suicide and I have had to change it. I have tried connecting the Hub to the new router (including adding new password) via the Home App on my phone, but it fails to connect. I did the (possibly foolhardy) thing of resetting the Hub to factory default in the vain hope that I would then be able to link it - but no, it wouldn't. Can anyone help and tell me how to reconnect it, because at present I'm cast adrift without radio, timer and that nice lady who always talks to me when I request anything.

[Jake]

Hey liteman,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with your device connecting to the internet from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey liteman,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[liteman]

Hi Jake

Thanks for replies. I did manage to sort it, or to be honest, it seemed to sort itself out without my help!

Thanks & best regards

Pete

[Jake]

Hey liteman,

Glad to hear the device is able to connect to the internet again, and you are good to go. With the issue being resolved, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post. Have a good one!

Best regards,

Jake