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I keep having to turn ultrasound sensing off

TacoFarmer99
Community Member

As the title states, the ultrasound sensing keeps turning itself back on. I turn it off every day using the Google home settings. I don't want these little lights on. Even worse is when I turn the microphone on the orange lights stay on. I'd like this thing to never have but mostly two left and right lights to stay off and me not have to go back in every day and turn this setting off.

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey TacoFarmer99,

 

Sorry to hear about your experience with your Google Nest Hub. Let's get to the bottom of this. A few questions: when did the issue start? What specific Google Nest speaker/display do you have? What is the current firmware version of your device?

 

Please try resetting your device and see if that fixes the issue. Follow the steps on this link.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey TacoFarmer99,


I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hi TacoFarmer99,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi