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I set up everything correctly but the screen only shows “ - - : - - “ and the weather symbol…

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Jon Wineman 

 

Restarting countless of times, deleting the Google app and re-downloading
 
1 REPLY 1

Rdianco
Community Specialist
Community Specialist
Hi Jon Wineman,
 
Thank you for reaching out. I appreciate you taking the time to troubleshoot this issue. I check my weather all the time, so I understand how important this is for you. I would be more than happy to help find a solution:
  • Which device is this post in regard to? (model name, generation number)
  • Is this a new issue? Did the temperature ever show up before?
  • Do you have a home address set up? 
    • The device uses your address on your account to display your weather.
  • Have you tried doing a Factory Data Reset? Are there any improvements?
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. Note: This action will clear your data from the device and can't be undone.
I look forward to your response, thanks.
 
 
- From Frances (Community Specialist)