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My Google Home Mini suddenly has no lights and seems no power even if I used other power chords

Rdianco
Community Specialist
Community Specialist

‎08-26-2021 11:59 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Tony Garcia 4223 

 

I tried using other Home Mini power chords but same result. Tried on/off and factory resets, still no change.

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Rdianco
Community Specialist
Community Specialist

‎08-26-2021 11:59 AM

Hi Tony Garcia 4223,
 
Thank you for reaching out. I am sorry to hear that your Google Nest Mini is not powering on. I appreciate  you taking the time to try a variety of troubleshooting steps.
 
I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 0-0251000031394.
 
 
- From Frances (Community Specialist)
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