Incorrect response to requesting a timer

[Slugsie]

I frequently use my Google Home Assistant to set a timer when I'm cooking. Typically in the form of 'OK Google, set a timer for 1 hour'.

However recently the response to this changed to 'OK, Setting a timer for 1 hour on two lights'. It then proceeds to set a 1 hour timer on 2 lights in a different room (which actually has 5 lights). If I say 'OK Google, set a timer for 60 minutes' I get the correct and expected response of 'OK, Setting a timer for 1 hour'.

What gives?

[Juni]

Hi Slugsie,

Thanks for posting here in the Google Nest Community.
 

I know how it feels when something isn’t working as it should, let’s get this resolved. A few things: which Nest speaker? When did your issue begin? Were there any recent changes made? What steps have you tried so far?

Try to reboot your Nest speaker and your WIFi router so we can refresh both devices and WiFi signal.

Looking forward for your response. 

Thanks,

Juni

[Juni]

Hi there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Regards,

Juni

[Juni]

Hello Slugsie,

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 
 

Best,

Juni

[Slugsie]

I have tried resetting the hub and router. It's the Google Nest Hub (with the screen). It started happening a couple weeks ago, no changes that I can recall.

[Juni]

Hi there,

Thanks for trying that, You can do a full reset on your Nest Hub and set it up again as a new device. Once done with the setup, say this command, say"Hey Google" then "Sync my devices". Once it acknowledges the command, try the feature again and see if it will make a difference.

Check these helpful links.

Factory reset Google Nest or Home speakers or displays.

Set up your Google Nest or Home speaker or display.

Thanks,

Juni

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Slugsie]

Well it's still happening. I just checked and it happens on all my devices, so that's 2 Hub Displays, one Speaker, and my android phone (Samsung S22 Ultra).

So am I supposed to reset all of them? Not going to happen. This isn't a problem on my end.

[Princesss]

Hi Slugsie,

Thanks for your effort. Can you please provide us the cast firmware version of your Google Nest speakers?

To check which firmware version you're on, follow these steps:

1. Open the Google Home app .
2. Touch and hold your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

Best,

Princess

[Muddi]

Hey Slugsie,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess