07-26-2022 09:30 PM
This device lags a lot, its a shame they sell something like this.
07-30-2022 01:01 PM
Hey Innovalol,
Thanks for visiting the Community.
Could you tell us what device you need help with? Share more details so that we can assist you.
Best,
Alex
08-01-2022 01:11 PM
It's a brand new Nest 2nd Edition.
It takes sometimes more than 8 seconds to switch and app, you can close an app and just re open it to see a 3-5 second delay for the freaking clock to pop up.
It does not only not advertise that some functions will not work in some countries like mine, it does not have any integration with your phone alarms whatsoever, crashes frecuently
08-01-2022 01:12 PM
And yes, I have rebooted it, reset it, place it near wifi, change its wifi router, change its wifi channel, whatever you can say you can try than accepting that this is a faulty product
08-01-2022 01:34 PM
Hey Innovalol,
We're sorry for the trouble this may have caused you. What country are you located in? Are you referring to the display of your Google Nest Hub? Is there also a delay when it responds to your through voice? About the alarm, you can set an alarm to it separately.
Thanks,
Alex
08-02-2022 05:07 AM
Im in argentina, but how does this change of country would have anything to do than rather than start working on a bug opening? It really lags, it should be very easy to replicate, theres many threads on this forum about the same issue
08-02-2022 09:52 AM
Hey Innovalol,
We understand how important this is for you. To rule out any network issue, try rebooting your router to refresh the connection. If the issue persists, give resetting your Nest Hub and set it up using a mobile hotspot a try.
Best,
Alex
08-02-2022 01:17 PM
Please read everything, I already told you this has been done with no success, the nest just lags even to open the calendar.
08-02-2022 04:46 PM
Hey Innovalol,
Sorry for the confusion.
This may not be the answer you're looking for — since we exhaust all possible troubleshooting our next step is to replace your device. However, since you're in a country where Nest Hub isn't officially supported, we can't proceed with the process. You might want to contact the store where you purchased your device for replacement options.
Kind regards,
Alex
08-05-2022 06:10 PM
Hi Innovalol,
Chiming in to see if you still need help with this. Hope the previous post answered your question, otherwise we’ll be locking the thread.
Best,
Princess
08-07-2022 01:08 AM
Hey Innovalol,
We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi