cancel
Showing results for 
Search instead for 
Did you mean: 

Intermittent pause streaming SiriusXM only

BulldawgMike
Community Member

Good connection, plenty of bandwidth. The music cuts out intermittently and randomly every few seconds to minutes. I've rebooted router, rebooted nest audio. I haven't been able to find a solution. It only does it with SiriusXM, not any other radio application such as KISSFM or Pandora. Can anyone suggest something I have yet to try?

Thank you 

5 REPLIES 5

Muddi
Community Specialist
Community Specialist

Hey BulldawgMike,

 

Thanks for sharing details about the issue here. I know how it feels when you're having issues listening to your favorite station on SiriusXM using your Google Home/Nest device. A few questions: when did the issue start? What specific Google Home/Nest device do you have? Does the same issue happen when you play the station on our phone? Are you having issues casting it to your device? How about when using the Google Assistant app on your phone?

 

Also, since the issue is isolated on a specific station and radio provider only, I suggest that you try calling SiriusXM or the station to check with them if they have existing issues when streaming on other devices like the Google Home/Nest speakers.

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey BulldawgMike,

 

Checking in to see if you still need help with your device? Feel free to update this thread, and we're glad to assist you further.

 

Cheers,

Muddi

I factory reset every speaker and the problem seems to have gone away. 

Muddi
Community Specialist
Community Specialist

Hey BulldawgMike,

 

Perfect! Thanks for updating the Community forum of your resolution — it's a big help! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi BulldawgMike,

 

As we got our resolution here. I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi