09-08-2021 05:42 PM
So I have 3 Chromecasts and have always had a speaker group between them. Then I bought a Google Tv mainly so I can watch in 4K. All good. Then I added a Google Nest Wifi and Speaker point and everything has gone haywire. If I create a speaker group it will only cast to one of the 5 points but shows on the other 5 that it is playing but without any sound coming out. Making speaker groups pointless. The only way to get all speakers is to cast to one, then go into home as then the others on which only sometime works.
On top of that I set up Ambient mode on my Google Tv to scroll through a 4K album in my photos which worked for a couple weeks. Then I got a nest Nest Wifi and now even if I set the TV ambient mode to Google photos it still only shows it's built in artwork.
So far I tried unplugging. Resetting the internet. Rebooting the Chromecasts l. And relinking the google tv and nothing has worked..... Please help it was all working fine then everything went wack.
09-23-2021 11:20 AM
Hey there Jakegundershaug,
I'm sorry to hear that you're having these problems. That speaker group issue that you are having is actually a known issue, so we went ahead and made a case for you. You should receive an email regarding the issue shortly.
Here is your case number for reference: 8-0970000032017
Please let me know if you had any other questions or concerns, I'm always happy to help.
Best regards,
Jeran
10-01-2021 12:45 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
10-05-2021 09:02 AM
Hey there!
We haven't heard back from Jakegundershaug, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran