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Issue with photo frame on Google nest

alexm3
Community Member

I just got a Google nest hub and even when I set up the photo frame correctly it still only shows me the art. I tried to reset it and that did not work either. 

5 REPLIES 5

furqanhamid
Community Member

Hey alexm3,

You need to make sure that your photo frame settings in the Google Home app are connected to the right Google Photos album.  Moreover, you can also check the selected album under 'Photo Frame' settings.

If this is still under solution then try resetting the hub and setting it up again.  Hope this helps you !

eazhary
Community Member

There has been an issue with shared albums.. Try with an album that you created yourself 

Rusell
Community Specialist
Community Specialist

Hi Alexm3,

 

Thank you for reaching out to the community. I understate that you're setting up the photo frame correctly but it still only shows you the art.

I'd like to know how you got on with the steps that they gave you previously. 

@furqanhamid and @eazhary thank you for your help and effort. 

Keep me posted.

 

Best regard,

Rusell.

Rioohhh
Community Member

Rusell
Community Specialist
Community Specialist

Hi Rioohhh,

 

Thank you for your post. Regarding your questions, Yes. it is the same inconvenience that we have here.

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

 

Best regards,

Rusell.