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Je n’arrive pas à connecter mon Google mini speaker

Stfbourgeois
Community Member

Difficulté connection Google home mini speaker

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Stfbourgeois

 

This is not the experience we want you to have, let me help you. A few questions: is this for a first time setup? If not, any changes to your Wi-Fi? What country are you located in?

 

Here are the requirements for a successful set up:

 

  • A speaker or display.
  • Latest version of the Google Home app.
  • Latest version of the Google Assistant app.
  • Google Account.
  • A mobile phone or tablet that:
    • Has iOS 14.0 or later.
    • Works with 2.4 GHz and 5 GHz Wi-Fi network (a WPA-2 Enterprise network won't work).
    • Has Bluetooth turned on.
  • An internet connection and secure wireless network.
    • Note: You may need to enter your Wi-Fi password during setup.

 

For more information about how to set up, see this guide.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hi Stfbourgeois,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan