Jouer de la musique depuis Deezer sur Nest

[Bayfan]

Bonjour,

J'utilise Google assistant depuis un moment, sur une enceinte Nest, pour écouter de la musique de mon compte Deezer. Lorsque je lui demande de jouer de la musique, l'assistant me dit "Je mets de la musique sur Deezer". Jusque-là, tout va bien.

Mais dans les routines gérées par Home, j'ai aussi des déclenchements de musique. Pendant longtemps, l'enceinte se contentait de jouer de la musique aux heures programmées. Depuis quelque temps, la fameuse phrase est systématiquement prononcée avant le déclenchement de l'action. Est-ce normal ? Peut-on l'éviter ?

Merci de vos réponses.

[nerys]

Hi Bayfan,

Thanks for posting in the community!

I'm so sorry to hear that your Google Nest Speaker pronounces a phrase when the routine is triggered. Don't worry; I'm here to help! Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?

• What is the specific phrase being pronounced by the Google Nest Speaker?
• What is the exact model of your device (Google Home Mini (1st gen), Google Nest Mini (2nd gen), Google Nest Audio, etc.)?
• When did the situation start?
• What's the firmware version of your device?
• Are there any other Google Nest Speakers experiencing the same situation?

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further! 

Best regards,

Nery.

[Bayfan]

Merci pour votre message. Voici les réponses à vos questions :

• What is the specific phrase being pronounced by the Google Nest Speaker?
  "Je mets de la musique sur Deezer"
• What is the exact model of your device (Google Home Mini (1st gen), Google Nest Mini (2nd gen), Google Nest Audio, etc.)?
  Google Nest Audio
• When did the situation start?
  A few weeks ago
• What's the firmware version of your device?
  3.73.420420
• Are there any other Google Nest Speakers experiencing the same situation?
  I just have one speaker

[maedacortez]

Hi Bayfan,

Thanks for your reply. I recommend unlinking the Deezer service and then linking it again. To do this, please visit: link music services. Once you've finished, please check if the inconvenience persists.

I hope this helps! I look forward to your response.

Regards,
Manuel

[Bayfan]

Merci Manuel pour votre réponse. Malheureusement, après avoir dissocié puis ré-associé le compte Deezer, aucun changement.

[maedacortez]

Hi Bayfan,

Thank you for your reply and for trying the steps. We would appreciate it if you could send us your feedback. Your comments and suggestions are invaluable to us as we strive to improve our product. Please tap on feedback to share your thoughts and help us address this inconvenience in future updates.

Regards, 

Manuel