Kogan Baby Monitor, feed cut off Google Nest Hub

[SarahMC]

The feed for my Kogan baby monitor always disconnects or cuts out on our Nest Hub, but works fine on the iOS app. We bought a new Nest specifically as it was compatible. It is frustrating that it works and then cuts out all of the time. 

[Juni]

Hi SarahMC,

Thanks for reaching out and letting us know about your Google Nest Hub concern. We'll work together to identify the cause of the problem and find a solution. What troubleshooting steps have you taken so far? You can refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest Hub. 

Regards,

Juni