LED lights

[Tazzzzzz]

Hi. This is an odd issue but I can’t get my LED smart bulbs to fully connect. My google hub gen 2 can turn my lights on and off but always says sorry something went wrong after completing the request also it says (offline) on the bulbs when I pull up my google home app. 

[Muddi]

Hey Tazzzzzz,

Thanks for sharing details about the issue here. My apologies for the late response.

I understand the feeling when you're having issues controlling your lights using your Google Nest Hub (2nd gen). A few questions: when did the issue start? What is the make and model of your lights? Does the same issue happen when using the Google Assistant on your phone? Also, what are the troubleshooting steps that you've done?

Cheers,

Muddi

[Muddi]

Hey Tazzzzzz,

Are you still experiencing issues with your Nest Hub (2nd gen)? Let us know if you still need help, and we're glad to assist you further.

Cheers,

Muddi

[Jake]

Hey Tazzzzzz,

I wanted to check in, and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake