cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Legacy calls on nest hub max

pothos
Community Member

My senior citizen parents use the Google nest hub max to communicate with me (on Samsung Galaxy S24 phone) About a month ago, I am unable to connect to her Nest hub max from my Samsung galaxy S24. She is able to call me without problems. I get a notification this is a legacy call. 

Why am I not able to call her back on Google meet ?

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi pothos,

 

Thank you for reaching out to the community. I’m sorry to hear that you're experiencing troubles making calls to the Nest Hub Max with your phone. I understand how frustrating this can be. Let’s work together for a solution.

 

I really appreciate sharing your thoughts about this concern. We’re constantly working to enhance the Assistant experience across all devices, so we’ll be sure to pass this along for you. Please submit your situation to the feedback form so it can work better on future updates.

 

Let me know if you have any further questions.

 

Regards,

Byron